Existing customers can access their online account 24×7, set up standing orders, make transfers between accounts, as well as providing flexibility with their finances.
If you wish to discuss your account with one of our customer service team, you can contact us on 0345 030 3657, Text relay 18001 0345 030 3657. We’re here Monday – Thursday 8am – 8pm, Friday 8am – 6pm and Saturdays 9am – 2pm.
The Virgin One Account is a secured personal bank account with The Royal Bank of Scotland plc.
If you would like to discuss alternative mortgage options through either the NatWest or RBS brands, please call us on: NatWest 0800 096 9527 Text relay 18001 0800 096 9527 / RBS 0800 056 0567 Text relay 18001 0800 056 0567 .
This account is not available to new customers.